ems444 Terms and Conditions of Use

1.1 Age Requirement and Eligibility

To register and use the ems444 platform, you must meet the following requirements:

• You must be at least 21 years of age (applicable to 21+ only).
• You must use the platform voluntarily and with full awareness.
• All information provided when opening your account must be true, accurate, and complete.
• You may have only one account — creating multiple accounts is strictly prohibited.

1.2 Registration Process

To become a member, you must complete a valid registration form. It is your responsibility to keep the information you provide at registration accurate and up to date. ems444 reserves the right to cancel an account if false or incomplete information is provided. Only one account per person, household, or device is permitted.

2.1 Password and Login Credentials

It is your responsibility to keep your account login credentials completely confidential. Never share your username and password with anyone. You are solely responsible for all activities carried out from your account.

• If you notice any suspicious activity, notify the ems444 support team immediately.
• Use a strong password and change it regularly.
• Avoid logging in from public Wi-Fi or shared devices.

2.2 Account Verification (KYC)

ems444 follows a Know Your Customer (KYC) process to ensure a safe and reliable environment. For withdrawals above a certain amount or in cases of suspicious activity, you may be asked to submit one of the following documents for identity verification:

• National Identity Card (NID) or passport.
• Proof of current address (bank statement, utility bill).
• Proof of ownership of the payment method.

If documents are not submitted within the specified time, the account and deposited funds may be temporarily held.

3.1 Deposit Terms

The following rules apply when depositing funds at ems444:

• Minimum deposit amount: ৳200 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposited funds must come only from the account holder's own payment account.
• Depositing funds through a third party is strictly prohibited.

3.2 Withdrawal Terms

The following conditions must be met to withdraw winnings:

• Minimum withdrawal amount: ৳1,000.
• Standard withdrawal processing time: 30 minutes to 3 hours.
• Withdrawals must be made using the same method as the deposit.
• Large withdrawals may be delayed if KYC verification has not been completed.
• Funds obtained from bonuses must meet the specified wagering requirements before withdrawal.

ems444 reserves the right to hold and investigate any withdrawal on suspicion of fraud or money laundering.

4.1 Welcome Bonus

New members making their first deposit at ems444 will receive a special welcome bonus:

• 100% bonus on the first deposit, up to a maximum of ৳10,000.
• Example: Deposit ৳1,000 and receive ৳1,000 bonus, giving a total balance of ৳2,000.
• Example: Deposit ৳22,000 and receive a maximum bonus of ৳10,000, giving a total balance of ৳32,000.
• Wagering Requirement: 25 times the bonus plus deposit amount.

4.2 General Terms for Promotional Offers

The following general rules apply to all promotions and bonus offers at ems444:

• Each bonus offer is valid once only and applies per person, household, address, or device.
• Bonus offers may have a specific expiry date — unused bonuses will be cancelled after the expiry date.
• Multiple bonuses cannot be used at the same time unless specifically stated.
• ems444 reserves the right to change or cancel any promotion without prior notice.
• If misuse of a bonus is suspected, ems444 reserves the right to cancel the bonus and investigate the account.

5.1 General Gaming Rules

The following general rules apply to all games and betting activities at ems444:

• All bets are final once confirmed and cannot be changed.
• Results of games affected by technical errors may be declared void and bets will be refunded.
• Any winnings resulting from errors or incorrect odds in the game software will be considered invalid.
• Placing bets on the same outcome from multiple accounts (arbitrage) is prohibited.

5.2 Sports Betting Rules

For sports betting including cricket, football, kabaddi, and others:

• Betting is permitted on BPL, IPL, T20 World Cup, ICC tournaments, and other international cricket matches.
• Bets are accepted before the match starts or within the live betting window — certain markets may close during a match.
• If a match is cancelled or incomplete, bets will be settled in accordance with ems444 rules.
• Placing bets based on match fixing or insider information is strictly prohibited.

6.1 List of Strictly Prohibited Activities

Involvement in any of the following activities may result in immediate account closure and forfeiture of deposited funds:

• Creating or operating multiple accounts.
• Opening an account under another person's identity or with false information.
• Using the platform for money laundering or illegal purposes.
• Playing games using bots, automated software, or artificial intelligence.
• Attempting to hack or breach the platform's security systems or software.
• Harassing or behaving inappropriately toward other members.
• Exploiting technical errors on the platform and failing to report them.

7.1 VIP Levels and Benefits

The ems444 VIP program has 5 levels. Each level provides a weekly cashback benefit:

• Bronze — up to 0.2% weekly cashback.
• Silver — up to 0.3% weekly cashback.
• Gold — up to 0.5% weekly cashback.
• Platinum — up to 0.6% weekly cashback.
• Diamond — up to 0.8% weekly cashback.

VIP level advancement depends on active play history and participation. ems444 reserves the right to change VIP rules.

7.2 VIP Membership Cancellation

VIP benefits may be withdrawn for any of the following reasons:

• Violation of these terms.
• Extended period of inactivity.
• Evidence of fraud or misconduct.

8.1 Limits of Platform Liability

ems444 will not be liable for any loss in the following circumstances:

• If a game or bet is affected by internet disconnection or technical issues.
• Problems caused by errors from third-party service providers (game developers, payment gateways).
• Financial losses arising from the user's own actions.
• Theft of account information due to unauthorized third-party access (where caused by the user's own negligence).

8.2 Service Availability

ems444 may temporarily suspend services at any time for maintenance, upgrades, or other reasons. ems444 will not be liable for any losses caused by such interruptions. Advance notice will be given whenever possible.

9.1 Copyright & Ownership

All content on the ems444.cam website — including logos, graphics, text, interface design, and software code — is the intellectual property of ems444 and is protected under copyright law. Copying, redistributing, or commercially using any part of this content without prior permission from ems444 is prohibited.

Third-party game software (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, Microgaming, NetEnt) is the intellectual property of the respective providers and is governed by their own terms and conditions.

10.1 Collection & Use of Personal Information

ems444 collects personal information for registration and service delivery. Details on how this information is used can be found on our Privacy Policy page. In brief:

• Information is used solely for account management, KYC verification, and service improvement.
• Information is not shared with third parties except where required by law.
• All data is stored securely using SSL encryption.

10.2 Cookies & Tracking

The ems444.cam website uses cookies to operate effectively and improve the user experience. By using the website, you consent to the cookie policy. Cookies can be managed through your browser settings, though doing so may limit certain functionality.

11.1 Account Closure by ems444

ems444 may suspend or permanently close an account without prior notice under any of the following circumstances:

• A serious breach of these terms and conditions.
• Suspicion of fraud, cheating, or money laundering.
• Failure to provide KYC documents or submission of false documents.
• A court order or directive from a legal authority.

In the event of account closure, any valid balance (excluding bonuses) will be returned, subject to completion of any investigation.

11.2 Voluntary Account Closure by the User

You may close your account at any time by contacting our support team. Please withdraw any available balance before requesting account closure (minimum withdrawal ৳1,000). Any unused bonuses will be automatically cancelled upon account closure.

For voluntary temporary or long-term breaks as part of responsible gaming, please visit our Responsible Gaming page.

12.1 Complaint Filing Process

In the event of a dispute or complaint, please contact our support team first:

• Instant assistance is available via 24/7 live chat.
• You may send a detailed complaint by email: [email protected]
• Please attach relevant transaction IDs, screenshots, or other evidence with your complaint.

12.2 Resolution Timeframe & Finality

ems444 investigates all complaints impartially and endeavours to resolve them as quickly as possible. In disputes relating to game outcomes, the game server logs will be considered the final evidence.

All disputes relating to these terms and conditions are subject to ems444's discretion, and ems444's decision shall be considered final.

12.3 General Provisions

These terms and conditions constitute the entire agreement between ems444 and the user and supersede any previous oral or written understandings. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain fully in effect. These terms and conditions are drawn up in Bengali, and the Bengali version shall be the final and binding version.